Avenues of support
Find help after a scam incident. Get emotional support from trained volunteers, or reach out to community resources for mental health, counselling, and financial aid.
Last updated 20 May 2026
Victim Support
If you require emotional support during the investigation process, you may request to speak to a Victim Care Officer (VCO). VCOs are volunteers who are trained in providing emotional and practical support to victims of crime as they undergo the criminal justice process. During the engagement, they may share with you common signs of scams, and tips on how you can better protect yourself from them. If you require more long-term support, VCOs may also point you to the appropriate community resources that can help you cope better with the emotional distress and trauma arising from the scam incident.
This service will be available to you at various points of the criminal justice process, from statement-recording to the court trial. If you require a VCO to support you, please inform your IO who will make the necessary arrangements.
Community Support
Should you require further support in the community, here are some possible avenues you may consider:
Support services for mental well-being, counselling, and financial assistance in Singapore
Mental well-being | |
Mindline.sg (24-hour hotline) | 1771 |
Samaritans of Singapore (24-hour hotline) | 1767 |
Institute of Mental Health Helpline (24-hour hotline) | 6389 2222 |
Singapore Association for Mental Health | 1800 283 7019 |
Counselling | |
Counselling and Care Centre | 6536 6366 |
TOUCHline (Counselling) | 1800 377 2252 |
Care Corner Toll-Free Mandarin Counselling Hotline | 1800 3535 800 |
Care Corner Counselling Centre | 6353 1180 |
Silver Ribbon (Counselling) | 6386 1928 |
Financial assistance | |
Ministry of Social and Family Development, Social Service Office, ComCare hotline. | 1800 222 0000 |